Customer Profile
Mitsubishi Caterpillar Forklift of America
Two major companies, Mitsubishi Heavy Industries, Ltd. ("MHI") and Caterpillar Industrial Inc. ("CII"), saw that each had different qualities and strengths that when combined would create a powerhouse in the material handling industry. MHI brought manufacturing and engineering prowess and a well-known brand name to the table. CII offered product support savvy, a strong dealer network and its own worldwide brand identity.
Industry – Manufacturing
Geography – Houston, Texas
Product Category:
- Application Development
- Database Access and Integration
- Monarch
Challenges:
- Mitsubishi Caterpillar Forklift of America needed a world-class order-entry and inquiry Web application to support dealer and distributors’ very demanding order processing requirements.
Results:
- The Web-based application is a configurable order-entry system designed to support build-to-order forklift trucks. All orders are checked through a rules-based engine and immediately handed off to BPCS for shipping and invoicing.
Quote:
"The best thing about AVR is that it truly is an overall solution."
--Tim Baker